PRIVACY POLICY.

1. INFORMATION WE COLLECT

We collect personal identification information from users in various ways, including when users visit our website, submit a quotation request form, or contact us regarding stone supply, templating, and installation services.

• Full Name and Job Title (for trade and residential clients)
• Contact Details: Email Address, Phone Number, and Site Delivery Address
• Project Specification: Stone material preferences, drawings, and dimension estimates
• Technical site access and measurement details collected during 3D laser templating

2. HOW WE USE COLLECTED INFORMATION

L&L Marble and Granite Ltd. collects and uses personal information for the following purposes:

• To Prepare Quotations & Contracts: Processing project dimensions and issuing itemized stone supply and fitting estimates.
• To Execute Site Services: Scheduling on-site 3D laser templating, workshop CNC milling, and installation visits.
• To Improve Customer Service: Responding efficiently to client queries, trade tenders, and aftercare support requests.
• Tax & Accounting Compliance: Maintaining accurate financial records in accordance with UK statutory requirements.

3. DATA PROTECTION & SECURITY

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and project data.

We do not sell, trade, or rent personal identification information to third parties. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors with our trusted business partners and analytics providers.

4. YOUR RIGHTS UNDER UK GDPR

Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, you have rights including:

• Right of Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request correction of inaccurate data.
• Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
• Right to Restrict Processing: You have the right to object to or restrict processing of your data.